Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.
Age Verification
You must be at least 18 years old to use online pokies services in Aotearoa New Zealand. actclean.co.nz is strictly for adults only. If you are under 18, please do not participate in any gambling activities.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, problem gambling may be developing:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount wagered
- Gambling with money needed for essentials (rent, food, bills)
- Experiencing mood swings or irritability when unable to gamble
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Increasing the frequency or amount of bets to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Using gambling as a way to escape problems or negative emotions
Self-Help Tools & Controls
Most responsible online casinos offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a session
- Reality Checks: Receive regular notifications during play sessions to remind you how long you've been gambling and how much you've wagered
- Session Time Limits: Set automatic logout after a specified period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling websites
- Account Closure: Permanently close your account if needed
Use these tools proactively to protect yourself and maintain healthy gambling habits.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, the following organizations provide confidential support:
Aotearoa New Zealand
- Gambling Helpline NZ: Free and confidential telephone counselling service | Phone: 0800 654 655 | Available 24/7
- Problem Gambling Foundation: Support, information, and resources for problem gambling | www.pgf.nz
International Resources
- GamCare (UK): Free support and self-help resources | www.gamcare.org.uk
- GamStop (UK): Self-exclusion scheme across UK gambling operators | www.gamstop.co.uk
- Gambling Help Online (Australia): Counselling and support services | www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Evidence-based resources and support | www.responsiblegambling.org
- National Council on Problem Gambling (USA): Information and referral services | www.ncpgambling.org
Take Action Today
If you are experiencing signs of problem gambling, please seek help immediately. Problem gambling is a serious condition that can be treated. Reaching out is a sign of strength, not weakness.
Contact the Gambling Helpline NZ on 0800 654 655 or visit www.pgf.nz for confidential support and counselling services.
Remember: You are not alone, and help is always available.